Helpline: 1930
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Preventive Measures

Protect yourself and your family from fraud with these essential tips

UPI & Digital Payment Safety

Do's

  • Always verify payment in your bank app before handing over goods
  • Set daily transaction limits on your UPI app
  • Use UPI PIN only on the official app keyboard
  • Enable app lock and biometric authentication
  • Report unauthorized transactions within 24 hours

Don'ts

  • Never share your UPI PIN with anyone
  • Never approve collect requests from unknown people
  • Don't scan QR codes from untrusted sources
  • Never enter UPI PIN to receive money
  • Don't install screen sharing apps on request

Banking & Card Safety

Do's

  • Regularly check your bank statements
  • Enable SMS and email alerts for all transactions
  • Use strong, unique passwords for net banking
  • Cover the keypad while entering ATM PIN
  • Register for two-factor authentication

Don'ts

  • Never share OTP, CVV, or card details over phone
  • Don't click on links in SMS claiming to be from bank
  • Never use public WiFi for banking transactions
  • Don't write PIN on your debit/credit card
  • Never give remote access to your device

Online Shopping Safety

Verify the Seller

Check seller ratings, reviews, and return policy before purchasing. Buy only from trusted platforms.

Check for HTTPS

Always ensure the website URL starts with https:// and has a padlock icon. Avoid HTTP-only sites for payments.

Use COD When Possible

For first-time purchases from unknown sellers, prefer Cash on Delivery. Avoid direct bank transfers.

Phone Call & SMS Safety

Golden Rule

No bank, government agency, or legitimate company will ever ask for your OTP, PIN, password, or card details over phone or SMS.

Fake KYC Calls

Banks never call to update KYC over phone. Visit your branch instead.

Lottery/Prize Calls

You cannot win a lottery you never entered. Ignore such calls completely.

Fake Customer Care

Always find customer care numbers from official websites or apps, not Google search.

Courier/Parcel Scam

Calls claiming illegal items in your parcel are fake. Real authorities don't call for money.

Investment Safety

  • Only invest through SEBI-registered brokers and mutual funds
  • Verify broker registration on SEBI website
  • Be skeptical of guaranteed high returns
  • Research thoroughly before investing
  • Never invest based on WhatsApp/Telegram tips
  • Avoid crypto schemes promising fixed returns
  • Don't fall for "double your money" schemes
  • Never invest money you can't afford to lose

Quick Safety Checklist

Never Share

OTP, PIN, CVV, Password, Card Number

Hang Up On

Calls asking for bank details, KYC updates, or threatening account block

Report To

Call 1930 or visit cybercrime.gov.in immediately