How to File a Complaint

This is the National Cyber Crime Helpline. Call immediately after discovering the fraud.

• Available 24/7
• Provide transaction details, amount, and time
• Note down the complaint number
• This helps freeze the fraudster's account quickly

File a detailed complaint on the National Cyber Crime Reporting Portal.

1. Visit cybercrime.gov.in
2. Click on "File a Complaint"
3. Select "Financial Fraud" category
4. Fill in all details with transaction proof
5. Upload screenshots and bank statements
6. Save the complaint acknowledgment number

Contact your bank's fraud department immediately.

• Call the number on the back of your card
• Request to block your card/account if compromised
• File a written complaint at your branch
• Get acknowledgment with complaint reference number
• Reporting within 3 days ensures zero/limited liability under RBI rules

Visit your nearest police station and file an FIR.

• Carry all evidence: screenshots, bank statements, call records
• Insist on filing FIR under IT Act and IPC sections
• Get a copy of the FIR

If your bank doesn't resolve within 30 days, escalate to: